Return & Refund Policy

Claims for Misprinted/Damaged/Defective Items:

• Submit claims within 30 days of receiving the product or within 30 days after the estimated delivery date for lost packages.
• Claims deemed our error are covered at our expense.

Issues with Products:

• Contact us for any issues noticed with products or orders.

Ordering the Wrong Size:

• No exchanges or returns for wrong size orders. Review size descriptions before ordering.

Lost or Stolen Package:

• If marked delivered and confirmed by the delivery company, we are not responsible.
• Report stolen packages to local police, send us a copy of the report for consideration.

Returns:

• We accept new condition products.
• No restocking fee.

Wrong Address/Unclaimed Packages:

• Reshipment costs for insufficient or unclaimed addresses are the buyer's responsibility.

Buyer’s Remorse:

• No refunds for buyer’s remorse.

EU Consumer Notice:

• Article 16(c) and (e) of Directive 2011/83/EU may restrict the right of withdrawal for personalized or unsealed goods. We reserve the right to refuse returns at our discretion.

Policy Language:

• Governed and interpreted in accordance with the English language, regardless of translations.