Shipping Policy
Shipping Time:
- UK: 5–6 business days
- International: 10–20 business days (customs and tax fees may apply)
Customs and Taxes:
- International orders may incur additional customs and tax fees assessed by your local customs office. Check with them to see if duties and taxes apply.
Order Status Inquiry: If your order hasn't arrived:
- Check your shipping confirmation for address accuracy.
- Inquire with your local post office and neighbors.
- If issues persist, contact us with your order number.
Tracking Your Order:
- A tracking link will be emailed when your order ships. For inquiries, contact us.
Wrong/Damaged Product:
- If you receive a damaged product, contact us within a week with photos and your order number for resolution.
Return and Refund Policy:
- We don't offer returns. Refunds are for wrong/damaged items. Contact us with photos and details.
Size/Color Exchange:
- No exchanges. Size/color issues are rare but contact us with photos within a week if mislabeling occurs.
International Buyers Notice:
- Import duties are not included in the item price or shipping cost. Check your country's customs office for additional costs before buying.